COVID-19 Housing Information and FAQs

COVID-19: Housing Updates

April 8, 2020

Picking Up Your Belongings and Returning Keys

Mississippi Governor Tate Reeves issued a stay at home/shelter in place order that began Friday, April 3, 2020, at 5:00 p.m. and is expected to end Monday, April 20 at 8:00 a.m. As a result, MSU has only essential staff and services for critical operations until this order is lifted. Our primary concern during this time is ensuring the safety of our students and our staff against COVID-19 exposure risks.

Please see reminders below.

Belongings Still in Your Room?

You may have personal possessions remaining in your spring 2020 room. We ask that you wait until after 8:00 a.m. on Monday, April 20, or after the order is lifted, to pick up your belongings, aligning with the Governor’s order. We ask that you come to pick up your belongings, turn in your key, and check out beginning April 20, 2020 but no later than May 10, 2020 at 6:00 PM.

If you are in an area with different COVID-19 travel restrictions or shelter guidelines and find that you cannot return to campus and check out by this date, please send an email to the MSU Housing Office at housing@saffairs.msstate.edu. We will work with students and their families on a case-by-case basis.

Express Check Out Envelopes: Easy and Required
Once you return to campus, completing an express check out envelope is easy and required. These envelope forms are available at the front desk of every residence hall. Simply complete the express check out envelope/form, place the key inside (if applicable), and deposit it in the drop box provided.

Did you already take everything home but still have your key?
Reminder: From the original email ‘Residence Hall Checkout Guidelines’ sent March 18th, students who have already moved out/taken everything home and do not need to return to campus but still have their residence hall hard key were given the following guidelines.
• Keys need to be returned and received no later than April 15, 2020 to avoid lock change charges that start at $140.
• We encourage students to return keys to the front desk of their residence hall.
• Residents can mail their housing keys but Housing and Residence Life is not responsible for keys lost in transit.
DO NOT MAIL KEYS IN PAPER ENVELOPES. The keys will cut through and be lost.
• We recommend using UPS or FedEx since those shipments are track-able and they have tear-resistant cardboard/plastic sealed envelopes.

If you have questions about any of these processes, please contact us at the MSU housing office via email at housing@saffairs.msstate.edu . We look forward to providing assistance during this transition and to help you finish this semester successfully.

Stay Safe and Hail State!


April 2, 2020

Your possessions and move out guidelines

COVID-19 has changed our world. Governor Reeves has ordered a stay at home/shelter in place order beginning Friday, April 3, 2020, at 5:00 p.m. through Monday, April 20 at 8:00 a.m. As a result, MSU will have essential staff and services only operations, more restricted than the essential operations order initiated March 23. Housing & Residence Life operations continue to be essential operations, however, we are minimizing traditional services to further protect our students and staff. Our primary concern during this time is ensuring the safety of our students and our staff against COVID-19 exposure risks.

You may have personal possessions remaining in your spring 2020 room. You may pick up your possessions and check-out before May 10. We ask that you do so before 5:00 p.m. on Friday, April 3 or wait until after 8:00 a.m. on Monday, April 20, aligning with the Governor’s order.

You will not be denied access to your room. There is an on-call phone number listed on the entrance door and desk area of your hall. Please focus your move out time frame between 10:00 a.m. and 7:00 p.m. Check-out information is at the community desk where you live along with Express check-out materials and envelope. Additional check-out information can be found on our website at https://www.housing.msstate.edu/current-residents/check-out/. Getting your belongings during other dates and times than the stay at home order will assist us to protect our existing residents and staff members continuing to serve our residential population, and you. Practice CDC guidelines for social distancing and personal hygiene recommendations.

Did you already take everything home? Students who have already moved out and taken everything home without completing an express check must submit a cancellation form in the Housing Portal.  After logging in, select ‘Make Changes to My Account’, select the Spring 2020 term, and complete the cancellation form including choosing the cancellation reason ‘Living Off Campus’ (disregard language about the spring term).

If you have moved out and still have a residence hall key,
  • Keys need to be returned and received no later than April 15, 2020 to avoid lock change charges that start at $140.
  • We encourage students to return keys to the community desk of their residence hall.
  • Residents can mail their housing keys but Housing and Residence Life is not responsible for keys lost in transit.
  • DO NOT MAIL KEYS IN PAPER ENVELOPES. The keys will cut through and be lost.
  • We recommend using UPS or FedEx since those shipments are track-able and they have tear-resistant cardboard/plastic sealed envelopes.

Housing Refund Inquiries - Spring 2020 housing refund decisions have not been made. This issue has been the topic of discussion among our eight institution executive officers and the leadership of the Institutions of Higher Learning, the governing board for the public universities in Mississippi. A system-wide decision has not been made yet. I am hopeful we can come to a resolution soon. Once IHL gives the system guidance, MSU will quickly make appropriate decisions on our campus. Then we will determine how our department will work through the logistics of the plan. We will communicate any updates as we have them.

Please continue to follow MSU Coronavirus Resources and Center for Disease Control and Prevention (CDC) updates. If you have additional questions, please do not hesitate to contact us at (662) 325-3555 or housing@saffairs.msstate.edu.

If you have questions about any of these processes, please contact us at the MSU housing office 8:00 AM – 5:00 PM, Monday - Friday. We look forward to providing assistance during this transition and to help you finish this semester successfully.

Make good choices Bulldogs.

Stay Safe Bulldog Family and Hail State!


March 25, 2020

For Your Safety, We Urge You to Return Home

Dear Current Residents,

While you have been approved to continue staying on campus in your residence hall, we thought it was important to reach out to you to urge that you return to your permanent residence at this time. We understand for some of our students, staying here is the only option for you. We will do all we can to ensure your health & safety. This will require your commitment to physical distancing and following the guidelines you are provided. After the weekend, we will reassess the number of students remaining in the residence halls.  To help protect all of you who remain, we may require you to relocate to other rooms next week.

You are likely aware Mississippi and Oktibbeha County are seeing exponential increases in the number of COVID-19 cases daily. We are seeing many states and cities that are issuing “shelter-in-place” orders which significantly restrict activities. If Mississippi issues such an order, we expect substantial further reduction of access on campus to include closure of the Mitchell Memorial Library and the Colvard Student Union. Additionally, meal services will be reduced to once daily pick-up for lunch and dinner at the Marketplace at Perry. Further restrictions on movement within our residence halls will be required including limiting access to common spaces such as the kitchens and lobby areas. If you have the ability to return to your permanent residence, we urge that you take action now to do so.

Sincerely,

Regina Young Hyatt, Ph.D.
Vice President for Student Affairs
662-325-8171 | Follow @MSStateStudents
saffairs.msstate.edu
regina.hyatt@msstate.edu


March 22, 2020

Residence Hall Access Update / Still Need A Place to Stay?

In the best interest of our students continuing to live on campus, access to the residence halls will be limited beginning Monday, March 23, 2020. Only those students who have submitted a COVID-19 Intention Form and who received an approval email will have access.

Students not planning to stay in the residence hall can still gain access to their belongings upon request. If you wish to pick up needed belongings or check out, simply call the RA Duty phone number posted on the front door of your building. Staff members will be taking these calls 24/7 until the end of the semester.

REMINDER: If You Need a Place to Stay…

Students who have specific needs that require them to return or remain in their on campus residence hall room, must complete the form entitled “COVID-19 Housing Intention Form” found in the MSU Housing Portal.  These forms will be reviewed and a member of the Housing & Residence Life staff will follow up with each student to confirm them remaining in or returning to their on campus residence. Campus dining and other services will be available to students on a limited basis.

Please continue to follow MSU Coronavirus Resources  and Center for Disease Control and Prevention (CDC) updates. If you have additional questions, please do not hesitate to contact us at (662) 325-3555 or housing@saffairs.msstate.edu.

If you have questions about any of these processes, please contact us at the MSU housing office 8:00 AM – 5:00 PM, Monday - Friday. We look forward to providing assistance during this transition and to help you finish this semester successfully.

Stay Safe Bulldog Family and Hail State!


March 18, 2020

A Message to Current Residents

On March 17, MSU Announcements released a statement that Mississippi State University will deliver online or other remote instructional course content for the remainder of the 2020 spring semester. The MSU Housing staff wants to help our residents’ shift to online classes be as smooth as possible.  Depending on where you are in this transition, we have provided scenarios below to guide you.

Need to Stay?
The Department of Housing and Residence Life will still provide accommodations to students in need of housing. Students with a need to stay on campus are required to submit an intent form on the Housing Portal. Once logged on to the Housing Portal, click ‘Housing Application’ in the black menu bar and select the ‘COVID-19 Housing Intention Form’. Housing will respond via email with further instructions.

Belongings still in the Room?
The priority at this time is your safety. We ask that all students who have what they need to complete the term, but who may still have belongings in the room, to consider leaving your items stored there until a later time when it is safer to travel. We request that you return to campus to collect your items and check out by May 10, 2020 at 6:00 PM.

Planning to Pick Up a Few Items or Check Out?
Students can pick up essential belongings from their rooms needed to complete classes online from home or fully check out. If you experience access problems, please call the RA on Duty phone number posted on the front door of your residence hall. 

For students who elect to check out and take everything home, completing an express check out envelope is easy and required. These envelope forms are available at the front desk of every residence hall. Simply complete the express check out envelope/form, place the key inside (if applicable), and deposit it in the drop box provided. Students can check out at any time and have until May 10, 2020 at 6:00 PM to do so.

Did you already take everything home?
Students who have already moved out and taken everything home without completing an express check must submit a cancellation on the Housing Portal. After logging in, select ‘Make Changes to My Account’, select the Spring 2020 term, and complete the cancellation form including choosing the cancellation reason ‘Living Off Campus’ (disregard language about the spring term).

If you have moved out and still have a residence hall key,

• Keys need to be returned and received no later than April 15, 2020 to avoid lock change charges that start at $140.
• We encourage students to return keys to the front desk of their residence hall.
• Residents can mail their housing keys but Housing and Residence Life is not responsible for keys lost in transit.
DO NOT MAIL KEYS IN PAPER ENVELOPES. The keys will cut through and be lost.
• We recommend using UPS or FedEx since those shipments are track-able and they have tear-resistant cardboard/plastic sealed envelopes.

If you have questions about any of these processes, please contact us at the MSU housing office 8:00 AM – 5:00 PM, Monday - Friday. We look forward to providing assistance during this transition and to help you finish this semester successfully.

Stay Safe Bulldog Family and Hail State!

Department of Housing and Residence Life
Mailing Address: Post Office Box 9502
Physical Address: Dogwood Hall, 705 George Perry Street
Mississippi State, MS 39762
662.325.3555 (P)
662.325.4663 (F)


March 16, 2020

A Letter From our Vice President, Dr. Regina Hyatt

Dear MSU Student,

First, I want to acknowledge the unprecedented nature of the time we are in. We are all experiencing uncertainty as we work to navigate our COVID-19 response, the university is responding to new information as it is released. Jake & I wanted to provide a few updates that may assist you as we plan to move to online classes March 23.

Academic Preparations
  • Online Courses - Your faculty are spending this week preparing to move all courses to an online format. If you have not used our learning management system, CANVAS, use this week to familiarize yourself with this platform. Resources are available at https://www.msstate.edu/acstudents.
  • Academic Resources - Supplemental instruction and tutoring will still be available. The Learning Center will provide instructions on accessing these services.
  • Course Materials - If you have left your course materials on campus, your faculty will be prepared to provide those materials in your online environment. Barnes & Noble is also preparing a set of resources we will share with you as soon as we can. This resource will make ebooks available to students at no charge.
  • Potential Illness - Should you become infected with COVID-19 are unable to keep up with or complete online work, our standard procedures for assisting students will be in place. You can contact the Dean of Students office at 662-325-3611 for specific questions.
  • Disability Status - If you are a student with a disability accommodation, those accommodations will be made to via our online instruction. Disability Support Services remains available to assist students via phone, distance-enabled meetings, and in person where necessary.
  • Library - The Mitchell Memorial Library remains open with additional procedures in place to ensure health & safety. We have ordered additional laptops and wireless/cellular hotspots that will be made available via checkout to students. These have not arrived yet, but we will notify you when they are available.
Campus Resources
  • Student Activities - All activities/programs/events are cancelled through April 15 including those sponsored by registered student organizations. This date continues to be updated. Student organizations should consider using Webex or other tools to host meetings, conduct student leader interviews, and even host programs (where appropriate).
  • Housing - We have asked all students to return to or remain at their permanent residence. All students who live on campus received a message last night about this topic. If a student cannot return home and needs to remain on campus, instructions were also provided about submitting a request to stay in your residence hall.
  • Dining - The Marketplace at Perry is open for breakfast/brunch, lunch, and dinner. Starbucks and the Union P.O.D. are open from 8 am to 2 pm. Additional procedures are in place to ensure your health & safety in these locations.
  • Health Center - The Longest Health Center is open and will remain operating.
  • Exercise - The Sanderson Center is closed until further notice.
  • Bully’s Pantry - is open Monday, Tuesday, and Friday from 1 to 6 pm. Pre-packaged bags will be distributed, and you can request personal toiletries and household items be added to your bag. Bully’s Pantry is located at 120 Morgan Avenue.
Support Services
  • Counseling Services - is operating. You can call 662-325-2091 for instructions on how to access your current counselor or to make an appointment. Our afterhours and weekend services continue and can also be reached at 662-325-2091.
  • Financial - Students who are faced with financial difficulties as a result of the COVID-19 health crisis can apply for financial assistance by emailing dos@msstate.edu. Please detail the reason for your request including circumstances such as being unable to return to your on-campus employment, expenses associated with self-quarantine, or other COVID-19 related circumstances leading to financial distress will be considered. Please attach any appropriate documentation to this request. Funds are limited, every request may not be funded or fully- funded.

We know you are likely to have other questions. An updated student FAQ will be posted today at msstate.edu/coronavirus. This site offers the most up-to-date information about MSU’s COVID-19 response. Jake and I are available to answer questions and will soon share an announcement for a virtual meet-up/live-chat. In all you do, please do practice social distancing & good handwashing techniques and other appropriate health related steps to help prevent the spread of COVID-19.

And as all good dogs say, Hail State!

Regina Young Hyatt, Ph.D.                                                     Jake Manning
Vice President for Student Affairs                                        Student Body President
regina.hyatt@msstate.edu                                                jsm652@msstate.edu
@DrReginaHyatt | @MSStateStudents                               @MSU_SApres | @MSU_SA


March 15, 2020

MSU tightens student housing guidelines

The Mississippi State University Department of Housing and Residence Life continues to partner with MSU officials to monitor hourly COVID-19 updates. Based upon recent updates, we recommend that all students return home or to their permanent residence and not return to their on-campus residence at this time. This includes both students who live in residence halls and those who live in fraternity or sorority houses.

Students should retrieve items they may need to begin their online courses March 23, and access to residence halls and fraternity and sorority houses will be available to do so. Fraternity and sorority houses will be closed except for the retrieval of belongings.

Students who have specific needs that require them to return or remain in their on-campus residence hall room, must complete the form titled “COVID-19 Housing Intention Form” in the MSU Housing Portal.

Likewise, other students who have lived on campus and have specific needs that require them to return or remain on campus will be accommodated in on-campus housing through the Department of Housing and Residence Life. Should a student have a specific need, please complete the same form titled “COVID-19 Housing Intention Form” found in the MSU Housing Portal.

These forms will be reviewed, and a member of the Housing and Residence Life staff will follow up with each student to confirm them remaining in or returning to their on-campus residence or to confirm a housing assignment. Campus dining and other services will be available to students on a limited basis.


March 12, 2020

Housing Update: MSU Extends Spring Break

Mississippi State University has extended spring break until March 22, 2020. Classes will resume on Monday, March 23, 2020 and will be taught online and via other alternative instructional methods.

For students who wish to return to campus, your residence hall room is still available and access will remain active. Dining options will be available on campus during the extended break and thereafter.
We encourage students to follow social distancing guidelines and proper care to minimize exposure and keep yourself healthy.

“Social distancing involves minimizing exposure to infected individuals by avoiding large public gathering venues, adhering to spacing requirements in the workplace, and following proper personal hygiene practices,”

“For an individual, it refers to maintaining enough distance between yourself and another person to reduce the risk of breathing in droplets that are produced when an infected person coughs or sneezes.”

Please continue to follow MSU Coronavirus Resources  and Center for Disease Control and Prevention (CDC) updates. If you have additional questions, please do not hesitate to contact us at (662) 325-3555 or housing@saffairs.msstate.edu.


 

COVID-19 FAQs

Based upon recent updates, we recommend that all students return home or to their permanent residence and not return to their on-campus residence at this time. Students should retrieve items they may need to begin their online courses March 23 and access to residence halls will be available to do so.

Students who have specific needs that require them to return or remain in their on campus residence hall room, must complete the form entitled “COVID-19 Housing Intention Form” found in the MSU Housing Portal.

We are awaiting guidance from the Institutions of Higher Learning, the governing board for the public universities in MS. We have been instructed to make no decisions at the campus level about housing and dining refunds at this time. We will certainly communicate any updates as we have them.

At this time, College View apartments are open and available for residents to reside. Clubhouse amenities, for example the workout rooms, are closed and large group events have been cancelled at least through the end of March.

The COVID-19 Housing Intention Form is to provide students with critical housing needs the ability to request authorization to remain in their residence halls. Go to your housing portal at my.housing.msstate.edu and complete the "COVID-19 Housing Intention Form" for approval to reside on campus beyond March 23. You do NOT need to move/check out of your room. We may limit access to further protect our students and staff during this COVID-19 national pandemic. Updates will be provided as decisions are made by IHL and Mississippi State University.

COVID-19 Housing Intention Form Instructions

Yes. If you have any items in your residence hall you may return to get them.
Please do not return to campus if you are sick. Contact the Longest Student Health Center at 662-325-2055.

Mississippi State University understands this can be a stressful time. If you need to speak to someone about the medical concerns, please call 662-325-2055.

Student Counseling Services is operating and accepting student appointments. If you would like to reach the Student Counseling Services, please call 662-325-2091.

You can also contact the Dean of Students at 662-325-3611.

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